Zscaler Delivery Consultant Fundamentals (EDU-302)
Master real-world deployment concepts and best practices for Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), and Zscaler Digital Experience (ZDX) w...
Master real-world deployment concepts and best practices for Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), and Zscaler Digital Experience (ZDX) w...
Zscaler Delivery Consultant Fundamentals (EDU-302) is a professional training pathway designed for engineers, delivery consultants, and architects to learn how to design, deploy, optimize, and operationalize Zscaler Zero Trust solutions such as ZIA, ZPA, and ZDX across enterprise environments. The course delves into deployment strategies, advanced traffic forwarding, identity services, policy frameworks, risk management, data and cyber threat protection, digital experience monitoring, and Zero Trust automation.
- Introduction
- Zscaler Deployment Specialists and their Role
- Deployment Phases
- Initiate Phase
- Plan Phase
- Configuration Phase
- Pilot Roll-out Phase
- Production Roll-out Phase
- Transition Phase
- ZIA Design & Deployment Overview
- ZIA Fundamental Refresh
- Getting Started with ZIA Deployment
- ZPA Design & Deployment Overview
- ZPA Fundamental Refresh
- Getting Started with ZPA Deployment
- ZPA Design & Deployment Areas
- ZPA Design & Deployment Considerations
- Additional Considerations
- ZDX Design & Deployment Overview
- ZDX Fundamental Refresh
- Getting Started with ZDX Deployment
- Step 1: Initiate Phase
- Step 2: Plan Phase
- Step 3: Configure Phase
- Step 4: Pilot Phase
- Step 6 Transition Phase
- Introduction
- Quick Recap of Zscaler for Users - Administrator (EDU-200)
- Quick Recap of Zscaler for Users - Engineer (EDU-202)
- Delivery Consultant Tasks and Basic Concepts
- Delivery Consultant Tasks
- Importance of Authentication & Provisioning
- The Recommended Approach
- ZIA User Authentication and Provisioning
- Recommended Authentication Method - Identity Federation Using SAML
- Recommended Provisioning Method - SCIM
- Recommended Provisioning Method – SAML Auto-provisioning
- ZPA User Authentication and Provisioning
- Importance of Authentication in ZPA Deployment
- End-user authentication - The recommended approach
- Understanding SAML Attributes In ZPA
- ZPA Entitlement
- About Administrator Portal Authentication
- Configuring Admins
- Recommended Approaches
- ZDX User Authentication and Provisioning
- First Time Provisioning for ZDX Admins
- Role-based Administration
- Introduction
- Recap from Zscaler for Users - Administrator (EDU-200)
- Recap from Zscaler for Users - Engineer (EDU-202)
- Traffic Forwarding: Overview
- Traffic Forwarding Recommendation
- Traffic Forwarding: Zscaler Client Connector
- Traffic Forwarding: Additional Options
- Reference Comparison Chart
- Customer Scenarios
- Customer Scenarios
- Scenario 1: Large Payroll Provider
- Scenario 2: Mandatory Encryption
- Why is the Zscaler Client Connector Important?
- The Recommended Approach
- Zscaler Client Connector Production Rollout Recommendations
- Client Connector & Authentication: An Overview
- Zscaler Client Connector Authentication Issues That May Occur
- Diagnosing the Problem
- Troubleshoot Client Connector Authentication Error
- Client Connector & Traffic Forwarding: An Overview
- Client Connector Forwarding Issues That May Occur
- Diagnosing The Problem
- Troubleshoot Client Connector Endpoint Firewall/ Antivirus Error
- Troubleshoot Client Connector Endpoint Firewall/Antivirus Error
- App Connectors: Overview
- App Connectors: The Recommended Approach
- Zscaler's App Connector Configuration and Deployment
- App Connector Provisioning Key
- App Connector Groups
- App Connectors: Understanding The Design
- Zero Trust Branch Devices: Overview
- Key Prerequisites and Configuration
- Operational Efficiency & Zscaler Cloud Operations
- Streamlining Deployment
- Introduction
- Recap from Zscaler for Users - Administrator (EDU-200)
- Recap from Zscaler for Users - Engineer (EDU-202)
- Policy Design: Overview
- Why are ZPA Policy Types Important?
- ZPA Policy Review
- Policy Design: Understanding The Design
- SSL Inspection
- Predefined Rules for SSL
- Deployment Scenarios
- Approach to Deployment
- Logging & Analytics: Overview
- Logging & Analytics: The Options Available
- Zscaler Supports The Use Of Both On-Premise And Cloud Based SIEM Solutions
- Approach to Deployment
- Timeout Policies: Overview
- Recommendations & Considerations
- Approach To Deployment
- Specialized Policies: Overview
- Recommendations & Considerations
- Approach To Deployment
- Private Service Edge
- Introduction
- Recap from Zscaler for Users - Administrator (EDU-200)
- Recap from Zscaler for Users - Engineer (EDU-202)
- Granular Control Policies Overview
- Deployment Types
- Granular Control Policy Types & Recommendations
- URL Filtering & Cloud Application Control
- Numbered divider 1 Policy Types and Recommendations - URL & Cloud Application Control
- URL & Cloud Application Control Scenario
- Policy Types and Recommendations - File Type Control
- Types of Firewall
- Policy Types and Recommendations - Firewall
- Firewall- Use Case
- Application Segments
- Application Segments Characteristics
- Application Segments Deployment Methods
- Method 1: Generic Auto Discovery with Wildcard FQDN and All Ports
- Method 2: Application Auto-Discovery Using Wildcard FQDN And Application Specific Targeted Port
- Method 3: IP Based
- Method 4: ZPA Bypass Applications
- Applications NOT Suited for ZPA
- Application Segment Groups
- Application Tenant Restriction
- Diagnose Private Application Access Error
- Check Private Application Reachability
- Introduction
- Recap from Zscaler for Users - Administrator (EDU-200)
- Recap from Zscaler for Users - Engineer (EDU-202)
- ZIA Policy Design
- ZIA Policy Design - Malware Policy
- ZIA Policy Design - Sandbox Policy
- ZIA Policy Design - Common Deployment Types
- ZIA Policy Design - Scenario
- Configuration Phases and Policy Design
- A Customer Scenario
- Global Control Policies
- Policy Types and Recommendations - SSL Inspection
- Policy Types and Recommendations - Malware Inspection
- Policy Types and Recommendations - Advanced Threat Protection
- Granular Control Policies
- Policy Types and Recommendations - URL & Cloud Application Control
- Policy Types and Recommendations - Firewall
- Approaches to Deployment - Scenario
- Advanced Control Policies
- Advanced Control Policies and Recommendations - Cloud Browser Isolation
- Approaches to Deployment - Scenario
- Introduction
- Recap from Zscaler for Users - Administrator (EDU-200)
- Recap from Zscaler for Users - Engineer (EDU-202)
- Zscaler Data Protection Policies
- Types of Data Loss Prevention Policies
- Content-Driven Policies
- Context-Driven Policies
- Why is the Policy Order Important?
- What are the Policy Creation Considerations for DLP Deployments?
- Zscaler Data Loss Prevention Policies
- Operationalizing DLP Policies
- Operationalizing Data Loss Prevention Policies
- Operationalizing Data Loss Prevention Policies (Continuation)
- Testing and Operationalizing Data Loss Prevention Rules
- Deploying DLP Policies
- Index Templates DLP Dictionaries and Engines and Policy
- OCR Deployment
- Zscaler Optical Character Recognition DLP Demonstration
- SaaS Security API
- Zscaler SaaS Security API Configuration
- Use Cases
- Use Case 1 - Managing AI Application Usage
- Use Case 2 - Endpoint DLP
- Introduction
- Introduction to Risk Management
- Risk Management Products and Services
- Zscaler Risk Management Overview
- Advanced Risk Mitigation Techniques
- Advanced Risk Assessment Strategies
- Integration with Third-Party Tools
- Strategic Implementation of Zscaler Solutions
- Data-Driven Risk Management
- Consultation and Stakeholder Engagement
- Introduction
- Recap of Zscaler Digital Experience: Engineer (EDU-202)
- ZDX Deployment Methodology
- Best Practices for Operationalizing ZDX
- Best Practices for Probes and Alerts
- DDOS Concerns
- Web Probe Redirect/Availability Best Practices
- Cloud Path
- Administrator Access
- Alerting
- Data Analysis & UCaaS Monitoring
- Workflow Overview
- ZDX Workflow - Reducing MTTR and Escalations
- Level 1: Troubleshooting Global, Regional, or Office Issues
- Troubleshooting Global Issues
- Level 2: Troubleshooting Wi-Fi Issues
- Troubleshooting Wi-Fi Issues
- Level 2: Troubleshooting Zscaler Issues
- Troubleshooting Zscaler Issues
- Level 2: Troubleshooting ISP or Internet Issues
- Troubleshooting ISP or Internet Issues
- Level 2: Troubleshooting Desktop Issues
- Troubleshooting Desktop Issues
- Level 2: Troubleshooting Application Issues
- Troubleshooting Application Issues
- Troubleshooting Escalated Tickets
- ZDX: Workflow Automation Integration
Completion of foundational Zscaler training such as EDU-202 (Zscaler for Users – Engineer) or equivalent Zero Trust experience.
Good understanding of networking, cybersecurity principles, and Zero Trust architecture.
Access to Zscaler lab environments for practical exercises.
Optional: experience with enterprise deployment scenarios and identity federation.
Explain Zscaler deployment methodology and describe phases of design and deployment for Zero Trust implementations.
Design and optimize complex connectivity services for enterprise environments using Zscaler technologies.
Configure identity and access services, global controls, and advanced policy frameworks effectively.
Deploy and operationalize cyber threat protection and data security policies tailored to organizational needs.
Use digital experience monitoring and Zero Trust automation tools to enhance performance, troubleshooting, and security operations.
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Last Updated
Jan 28, 2026
Students
99+
language
English
Duration
10h++Level
beginner
Expiry period
Lifetime
Certificate
Yes
bigoss
English
Certificate Course
99+ Students
10h++
41 Courses
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